Solved: Re: o2 have extended the 24 month payment final pa...

Anonymous · ‎22-04-2015

I have received an April annual statement stating I have 12 months left on my repayment for my phone.

I took a 24 month contract out in Spetember 2013 and I have 4 months left to pay the phone off. How can the extend it beyonnd the 24 month peroid?

What can I do?

MI5 · ‎22-04-2015

Most likely just a simple paperwork error - Give CS a call on 202 and they will sort it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎22-04-2015

From your title it sounds like more time to pay your last bill but if your not sure contact cs on 202

MI5 · ‎22-04-2015

Most likely just a simple paperwork error - Give CS a call on 202 and they will sort it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

o2 have extended the 24 month payment final payment.

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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