I`ve done o2 refresh almost 2 months ago - I receive my iphone 6 and after 1.5 hour using it the problems has started. It lost 3G signal and there was no internet connection (only wifi works) - 3 or 4 (can`t remember now) sim swaps - didn`t help, hours spend on the phone and in store with tech support doing settings - didn`t help, finally o2 decidet to send the phone to o2 repair centre - when it comes back after setting update - what a surprise - NO 3G, NO INTERNET. Again phone line and doing settings - every time when I was on the phone with them I was told - o2 account is OK, and phone is OK - so why it still doesn`t work?????!!!! I was even been told by them that the phone should not been send for repair because it is OK. Finally after a month some women on the phone line found some issue in my o2 account and she asked to wait another 5 days and it will be all fine - after 5 days - what a surprise again - no 3G, no Internet, no subscriptions, they offered to send iphone to apple service!!! What for if in the past they said that everything is OK with that phone???!!! - I decided to stop it, had enough - i`m gonna cancel that sh.....t contract today but another funny surprise - I have to pay almost 600 for cancellation because that says contract! I will do that - I just got enough of that irresponsible people.
Be aware people, because they treat their customers like rubbish
Dan...
