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Anonymous
Posts: 0

o2 Payg Cust Cant Contact My o2 Paym For Free

Would Like To See If ANyone Knows Of Why O2 Pay As You go Customers WItH There O2 Unlimited Cannot Contact My o2 Paym Contract For Free?
Anonymous
Posts: 0

o2 Payg Cust Cant Contact My o2 Paym For Free

Huh?

Phone pay monthly contract customer services do you mean? You can't because you're a pay as you go customer so have to contact that customer services.
Posts: 84,067
Topics: 580
Solutions: 4,254
Registered: ‎04-01-2009

o2 Payg Cust Cant Contact My o2 Paym For Free

I'm presuming you are asking why P&G customers can't ring your contract phone, free, as part of their allowances??

If that is your question then they should be able to.
How long have you had your contract as it can take a few days before your number is recognised by the O2 system. This applies if you keep your number by way of porting in from another network or if you migrate from P&G to contract.
Anonymous
Posts: 0

o2 Payg Cust Cant Contact My o2 Paym For Free

hey yeah im aware of the porting number accross can take a few days but its fresh brand new o2 contract and had it a day...
Posts: 84,067
Topics: 580
Solutions: 4,254
Registered: ‎04-01-2009

o2 Payg Cust Cant Contact My o2 Paym For Free

It still takes a few days before they can call or text you free. In the meantime your friends can get the credit refunded by calling customer service.
Anonymous
Posts: 0

o2 Payg Cust Cant Contact My o2 Paym For Free

thank you both for ur rpelies helped alot Smiley Happy caino