on 11-11-2014 12:33
on 11-11-2014 12:33
Ok So I Checked my account to see what the price is for upgrading early to o2 refresh is and it was £97.74. The thing is I get billed every month on the 26th and payment gose out on the 9th. I spoke to a lady on o2 chat who said the price gose down on your next bill date. I think that is stupid as usally the price will go down 4-5 days after you paid the last bill that what I Thought. So do you have to wait till your next bill for the price to go down or is it shortly after you paid the last bill??
Solved! Go to Solution.
11-11-2014 13:12 - edited 11-11-2014 13:13
11-11-2014 13:12 - edited 11-11-2014 13:13
The price goes down on new bill generation.
As the deduction is at that point taken off the early upgrade value
11-11-2014 13:12 - edited 11-11-2014 13:13
11-11-2014 13:12 - edited 11-11-2014 13:13
The price goes down on new bill generation.
As the deduction is at that point taken off the early upgrade value
11-11-2014 13:17 - edited 11-11-2014 13:27
thanks but i think once you paid the bill the money should automaticly been take off the amount left to pay off. As thinking of upgrading now but don't wanna pay £97.74 Would rather pay £54.29 (Price after next bill). Last month Payment went out on the 9th and price for early upgarde went down on about the 14th (About 5 days after bill was taken). That was before my bill on the 26th. So why can't price go down once payment has been taken?? But if I did upgarde today could I Split the cost e.g pay cost for phone and pay ugrade early fee on next bill ect??
on 11-11-2014 13:31
on 11-11-2014 13:33
Thanks I did speak to them. thanks for all your help
on 11-11-2014 13:36
11-11-2014 15:21 - edited 11-11-2014 15:22
Thanks i did it via online chat. Just went into store (As was looking in town anway) & lthe ovely lady said I should go for the Iphone 6 64GB If i wanted to upgrade to another iphone as the 5s is similar to the iphone 5. She said I could do it in store but got no stock at moment & best to wait til my upgrade date of 15th jan. So she was helpful and gonna wait till my upgarde early price drops and will see what I wanna do etc
on 11-11-2014 15:45
on 11-11-2014 15:45
on 11-11-2014 16:01
Yh thats the phone I would like so all good