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o2 Billing for Microsoft 365

Jue92
Level 1: Joiner
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Hello,

 

I have tried to use my phone bill to pay for Microsoft365 and they've told me to come to o2 and ask the question. Anyone else have this issue?

 

Pick a different way to pay

We couldn't get authorisation for this purchase. Pick another way to pay, or contact your payment provider.

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Sat, 26 Jun 2021 13:32:19 GMT

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Cleoriff
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@Jue92 

You need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

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jonsie
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MI5
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@Jue92 

Have you registered here first? 

https://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Jue92
Level 1: Joiner
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Hi all,

 

I don't have a spend cap, I am registered to charge to the mobile as I already do with this with my Spotify.

Message 5 of 6
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MI5
Level 94: Supreme
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It's a separate registration for MS from Spotify @Jue92 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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