o2 300 giftcard

[Steven1981]

Has anybody had issues receiving there sms/email to claim this?? I purchased eligible phone s22 on 11th July!! Phone o2 several times and tbh they are useless any help please thanks Steven

[MI5]

@Steven1981 

All info here https://www.o2.co.uk/shop/phones#sort=content.sorting.featured&page=1 

Claim a £300 gift card and go shopping on us. 20GB+ tariffs. Ends 10 August.

£300 Digital Gift Card: Offer ends 10 August 2022. Minimum term applies and will vary dependent on device or sim chosen. Over 18s only and customers must live in the UK. Digital Gift Card can only be used after 90 days of your eligible product purchase, provided you have not cancelled your service or returned your handset, and that you remain on an eligible call plan. Active email address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain Digital Gift Card, and customers must claim Digital Gift Card within 30 days of receiving the instructions and then activate the card within 90 days. Digital Gift Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230, pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated Further terms and conditions apply, see https://www.o2redeem.co.uk/about/termsandconditions#cardterms. Offer not available on selected customer platforms (including 360 platform).

Devices are subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.

[Steven1981]

Do you guys just copy and paste?? Phone was purchased 16 days ago!! No sms/email too claim giftcard

[MI5 · Accepted solution]

Yep

As an intelligent person, I guess you've figured you need to ask O2, not other customers?

<more copy/paste>

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Steven1981]

I was being genuine not smart!! Was more to see if other people had the same issue thanks anyway

[Mummyfive]

Did you get anywhere with the reward card ?