on 12-08-2020 11:55
Hi just ported my number over today but when i send a text it is the number that came with the sim calls work ok just text any idea ????
Solved! Go to Solution.
on 12-08-2020 12:04
Texts are usually the last thing to port. Keep rebooting your phone.
If not sorted by tomorrow then call O2 Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 12-08-2020 12:04
Texts are usually the last thing to port. Keep rebooting your phone.
If not sorted by tomorrow then call O2 Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 12-08-2020 12:09
on 12-08-2020 12:09
many thanks i will try to ring them if need be but not easy to ring them at moment .
on 12-08-2020 12:13
on 12-08-2020 12:13
Additional help about calling
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Also use any option to get through, even Fraud or Lost and Stolen.
Veritas Numquam Perit
on 12-08-2020 12:59
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-08-2020 17:30
on 19-08-2020 17:30
Hi @johnlightbulb (nice username!)
Hope you got everything sorted with your number port after you last posted. It would be great to hear back from you to know if you're all good now, or if you have any additional questions, if you're still around and have some time to let us know.
on 19-08-2020 19:34
on 20-08-2020 17:16
on 20-08-2020 17:16
@johnlightbulb wrote:
Thanks all sorted now for some daft reason I had to factory reset phone all ok now must of been a conflict with message app on my phone.
Glad to hear it's now sorted! Thanks for coming back to let us know, much appreciated.