number change

[Anonymous]

I have beengetting menancing phone calls for some time now..i dont want to change my sim but do wish to change my number I have not requested this before and have had the same number for years now ...can you help me 

[gemz4the1 · Accepted solution]

Hello @Anonymous and welcome to the community.

I am sorry you are getting these random calls.

You can call O2 CS or do a live chat with them, explain your situation and they will change your number (if it is the first time) for free.

[jonsie]

Malicious calls can be very upsetting and stressful. Call customer service and they will change it for you.

http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messages#qs

[Anonymous]

Hi

It is not nice when this happens.

As gems says it's free the first time you request a number change.

Here is an O2 help link http://www.o2.co.uk/help/everything-else/unwanted-calls-and-messagesa

[MI5]

Contact CS and they will arrange a new number for you http://www.o2.co.uk/contactus

[Anonymous]

Could you just not block the number you are receiving these calls from? would be a shame to change your number if you have had it a long time.

Depending on the content/extremity of these calls, try speaking to the police

[gemz4the1]

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@Anonymous wrote:

Could you just not block the number you are receiving these calls from? would be a shame to change your number if you have had it a long time......

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If the call comes up unknown then it cannot be blocked

[jonsie]

You can block unknown numbers on Android.

[MI5]

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@jonsie wrote:

You can block unknown numbers on Android.

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and on Windows phone

[Anonymous]

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@gemz4the1 wrote:

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@Anonymous wrote:

Could you just not block the number you are receiving these calls from? would be a shame to change your number if you have had it a long time......

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If the call comes up unknown then it cannot be blocked

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You can block unknown numbers but it depends what handset is being used.