not receiving texts

[Anonymous]

my phone has stopped receiving and sending texts this afternoon? is the network down? how can i fix this?

[Anonymous · Accepted solution]

http://status.o2.co.uk/

The o2 Network is currently experiencing an outage.

People are being affected in different ways.

Keep checking the above link.

[MI5]

We can't fix it - We have to wait for the engineers to do their work....

[jonsie]

No timescale yet.

[Anonymous]

i've checked the the service station for where i live, and it says its all fine, but it still isn't

[MI5]

The local masts are fine. It's the network they connect to that are broken.....

[Anonymous]

is this going to take a matter of hours to fix or could it even take days?

[Anonymous]

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@Anonymous wrote:

is this going to take a matter of hours to fix or could it even take days?

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Sorry no time frame yet.

Keep re booting your phone is all you can do right now.

[perksie]

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@Anonymous wrote:

is this going to take a matter of hours to fix or could it even take days?

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The only info on this is here:

http://status.o2.co.uk/

[Anonymous]

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.