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nokia 5 oreo update

kevc74
Level 1: Joiner
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Hi

i have a nokia 5 which updated to oreo from nougat in february. ever since then the phone has been extremely slow, apps sometimes dont work and the phone sometimes turns itself off. i was told to do a factory rest which i have done 3 times now. the problems still occur. anyone able to help me please? im paying for a phone which sometimes is unuseable

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Cleoriff
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Hi @kevc74 You would be better contacting Nokia direct https://www.nokia.com/en_gb/phones/support

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Cleoriff
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Hi @kevc74 You would be better contacting Nokia direct https://www.nokia.com/en_gb/phones/support

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Cleoriff
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@kevc74There are plenty of people claiming the same thing on the Nokia Forums

https://community.phones.nokia.com/support/discussions/topics/7000016706

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MI5
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Which version did you get, 8.0, 8.1 or 8.2 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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