no service

[dee]

I have had no O2 coverage on my mobile for over a day - this is my lifeline to my father who is 94. I hope to receive some compensation from O2 as I am paying for a service I am not getting. Please respond to this email. I have been with O2 for many years so hopefully a bit of loyalty on your part might be available.

[jonsie · Accepted solution]

This isn't customer service, merely a customer community. There has been a big outage today so over 30 million customers affected. You should have 3G services restored now

https://www.manchestereveningnews.co.uk/news/uk-news/o2-network-down-service-fix-15518131

[Bambino]

@dee 32 million customers have been without service today. No network guarantees 100% uptime. Your chances of compensation are small, and if you do get any, that will be small too. https://status.o2.co.uk/

[Cleoriff]

@dee

32 million people have had the same problem. The service is returning slowly. I doubt you will get any compensation at all if its only been off for a day...

[MI5]

My mother is 94 and my father 93 but they are happy to be left alone to get on with their lives without me bothering than all day.