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Anonymous
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no service :( help

Iv always been on a pay and go 02 sim but last month had a lady phone and iv decided to go sim only contract, she sent me the new sim card but when I got it the Sims was not a micro sim, a friend went to o2 up town and told them and the give him a micro sim for me to use, my swap over date was meant to be today and all I was told was to remove my old sim put my new contract sim in and it will work? Iv done that but both sims are saying no service Smiley Sad I have no phone and no time to pop to o2 shop to get it sorted "not happy" Smiley Sad
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Posts: 81,223
Topics: 576
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Registered: ‎04-01-2009

Re: no service :( help

Try the online chat link below for customer service. Reboot your phone with the new sim in periodically.

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Anonymous
Posts: 0

Re: no service :( help

thank you i spoke to some one and they sed it will be on within 24 hours, cheers xx