no service for last 3 days

[Anonymous]

Hi all.

On friday I was sat in the car watching a youtube video via 3g, when it stopped playing stating an error with connection. Since then I have not been able to use mobile data to view anything online.
Today, however, I cant send or recieve calls or texts. I dont use my phone much on weekends so this may have also been the case since Friday.

I have no idea why this has suddenly happened. I have an s3.

Thanks in advance for any help.

[MI5 · Accepted solution]

There is a help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

[jonsie]

First off check your postcode here Service Status

Have a read through the link here. Network down for me or everyone?

Sometimes cleaning the sim and rebooting the phone can help.

[Anonymous]

Hi

Most probably mast congestion.

Occasionally turning the phone off , clean the SIM card and battery pull (phone model dependant) and turn the phone back on clears lots of glitches.

[MI5]

Also check if your account is paid up to date or if you have credit or allowances left (account type dependant).