no outward service

[Anonymous]

Why is my phone refusing to send voice/text/data yet receives voice text data ?

[Bambino]

@Anonymous  Have you checked to see if there is a network issue in your area? http://status.o2.co.uk/

[Anonymous]

yes checked that all is fine no problems 

[Anonymous]

ASDA which I believe is EE 

[Bambino]

You need to speak to customer service http://www.o2.co.uk/contactus If you cannot get through on your phone by normal means, borrow someone else's phone and call on 0800 032 1402.

[adamtemp64]

@Anonymous use live chat to explain the porting in has not completed use the contactus link above select live chat  

[Anonymous]

Fine if you are OK to wait HOURS !!!!! whilst you are in a que ... I REALLY DO MEAN HOURS on speaker phone 

[Anonymous]

Live chat appears to be DEAD CHAT !

[MI5]

We've heard that there is a porting issue at the moment that the team is working on.
Hopefully it will be fixed soon.
Keep rebooting the phone every half hour or so.

[Anonymous]

That's what they sent me! I don't speak / read Spanish either

[MI5]

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@Anonymous wrote:
That's what they sent me! I don't speak / read Spanish either

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@MercedesS does. 

She'll translate for us.