no outward service

[Anonymous]

Why is my phone refusing to send voice/text/data yet receives voice text data ?

[adamtemp64]

may be an account issue or an network issue

network try this https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-e...

account http://www.o2.co.uk/contactus

[Cleoriff]

Hi @Anonymous ....it 'may' be a sim issue. Remove sim, clean gently with lint free cloth, reinsert sim...then reboot the phone. If the problem persists (and isn't network related) then pop instore and get a new sim ...

[MI5]

Check your bill is paid as an outgoing bar may have been applied.

[Anonymous]

it isn't the SIM receives voice/text new number is also recognised I just can't send voice/text/data. Half done job by the techs at O2 i am guessing. 

[Anonymous]

It's a PAYG and in credit 

Call 4445 Customer Care ...

- "your mobile is currently inactive" please contact Customer Care" ...

obviously how to keep idiots occupied for hours in an infinite loop !

[Anonymous]

still this was helpful :- 

No se encontró la dirección de correo electrónico especificada. Compruebe la dirección de correo electrónico del destinatario e intente enviar de nuevo el mensaje. Si el problema continúa, póngase en contacto con el departamento de soporte técnico.

Couldn't find the email address of Tech Support - try contacting Tech Support ! another infinite loop 

[adamtemp64]

use live chat .

But did you port your number from another network recently ?

[Anonymous]

yes and its linked to the phone 

[adamtemp64]

which network was it on before this sounds like a partial port