no network

[Anonymous]

Phone saying not on network but go into network setting and it says connected

[Anonymous]

Well, maybe it's because they need to make some calls and only have a mobile???

Or are expecting calls? God, you lot know it all, eh?

Very "helpful" not... If you can't say anything helpful, just don't say anything.... 

[MI5]

No one here can help - It's a network issue!

[perksie]

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@Anonymous wrote:

Well, maybe it's because they need to make some calls and only have a mobile???

Or are expecting calls? God, you lot know it all, eh?

Very "helpful" not... If you can't say anything helpful, just don't say anything.... 

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If the network is down there is nothing to tell, you just need a little patience until it's fixed.

O2 can't tell you anything other than it's being worked on.

[Cleoriff]

And many other people are already back on.....so patience is called for.

[Anonymous]

Well I've had it with "patience". Been over 5 hours now and nothing!!! That's a disgrace!

[Toby]

Hi guys,

We’re aware of isolated instances where some customers have intermittent access to service. We’re investigating and will update ASAP.

[Anonymous]

That doesn't help. You say the same thing for HOURS!!!! Get on with it. It's a disgrace, I expect a refund the least for not having any service for so long!

[perksie]

O2 would only offer that for an extended outage, they don't have to in the terms.

It's not as simple as flicking a few switches sadly and they will want it back as quickly as you.

[jonsie]

Anyone still having problems should try rebooting the phone. Getting stroppy with people just passing on information gets you nowhere.

[Cleoriff]

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@jonsie wrote:

Anyone still having problems should try rebooting the phone. Getting stroppy with people just passing on information gets you nowhere.

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Should be back on for everyone now http://status.o2.co.uk/