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Level 1: Joiner
Posts: 2
Registered: ‎13-09-2012
Accepted Solution

no internet

no internet access , veryannoyed at tgis, not had internet for uite some time,   was supposed to get new data 16th dec, but i have nothing, whats the best way to get internet i want, my husband has loads of data on his phone, and can use it for long time, ge only pays £12.50 per month, i pay £22, whats 02 wifi ?


Posts: 97,030
Topics: 757
Registered: ‎14-01-2013

Re: no internet

[ Edited ]


Have you checked your network status here https://status.o2.co.uk/?

Another help link here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088


If nothing works, it may be time to switch provider. Get a few free sims from other networks and see if you get better coverage? Your phone needs to be unlocked for this however,

Edited to ask what Network is your husband using?

*The Game Is On*

Posts: 114,060
Topics: 568
Solutions: 15,371
Registered: ‎04-04-2012

Re: no internet

@holly8 Info on O2 WiFi here https://www.o2.co.uk/connectivity/free-wifi

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: no internet

Hi @holly8, I was wondering if you got a chance to look through the info and suggestions above yet, and how you were getting on with this? 


Thanks @Cleoriff and @MI5 for the advice slight smile

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