no internet

[holly8]

no internet access , veryannoyed at tgis, not had internet for uite some time,   was supposed to get new data 16th dec, but i have nothing, whats the best way to get internet i want, my husband has loads of data on his phone, and can use it for long time, ge only pays £12.50 per month, i pay £22, whats 02 wifi ?

[Cleoriff Level 85: Esteemed · Accepted solution]

@holly8

Have you checked your network status here https://status.o2.co.uk/?

Another help link here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If nothing works, it may be time to switch provider. Get a few free sims from other networks and see if you get better coverage? Your phone needs to be unlocked for this however,

Edited to ask what Network is your husband using?

[MI5 Level 94: Supreme]

@holly8 Info on O2 WiFi here https://www.o2.co.uk/connectivity/free-wifi

[EmilieT]

Hi @holly8, I was wondering if you got a chance to look through the info and suggestions above yet, and how you were getting on with this? 

Thanks @Cleoriff and @MI5 for the advice