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no 4g

julessampson
Level 1: Joiner
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Registered:

Hi, I had my handset replaced recently and no longer get 4g signal anywhere (husband is on o2 in same house and has it. I travel abroad a lot with work, and during last 3 weeks only got messages/calls when on wifi. 

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madasaf1sh
Level 56: Guvnor
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Registered:

@julessampson 

 

Did you use the spare sim in the new phone, or your old sim card?

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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