on 31-03-2015 10:56
on 31-03-2015 10:56
hi im new to o2 having been with another company for 2 years and the only reason i chose o2 was because of the 4g signal strenth at my home but having been with them 3 weeks i dont even get a 3g signal as i type this message iv got a E signal ?
im really disapointed about this i feel like i was conned into joining o2 just so they could con another customer
do i have any rights about this
thanks
on 31-03-2015 10:58
on 31-03-2015 11:03
on 31-03-2015 11:03
on 31-03-2015 11:03
Maybe a temporary network issue : Service Status
Disagree button if the status says ok.
on 31-03-2015 11:06
on 31-03-2015 11:06
@Anonymous wrote:
its fine when im about a mile from my home
ifo2 says i can get4g at my home indoor andim notarnt they breaking the rules
Not necessarily.
The coverage checkers are a computer simulation and not 100% accurate (This has been challenged before).
We always recommend a check with a PAYG sim before entering into a contract, but do check as above for any temp issues.
on 31-03-2015 11:06
just done the checker and it says
on 31-03-2015 11:08
on 31-03-2015 11:08
So you only checked the 4G on the coverage checker before? We always recommend trying P&G sims before committing to a contract as the coverage checkers for all the networks are very misleading.
on 31-03-2015 11:13
it doesnt say try a payg sim first on the adverts? is there some kind of booster that boosts the signal indoors my mate got one off his company?
on 31-03-2015 11:21
on 31-03-2015 11:21
on 31-03-2015 11:23
yeah just checked about a booster