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Level 1: Joiner
Posts: 1
Registered: ‎15-10-2019
Accepted Solution

new phone

new samsung s10 not connected after more than 24 hours.

 

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Posts: 92,545
Topics: 751
Registered: ‎14-01-2013

Re: new phone

[ Edited ]

@kennyk32 

Have you activated your sim? https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim 

If you need further help then contact customer seervice Guide: How to find help & contact O2 

*The Game Is On*

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Posts: 81,071
Topics: 575
Solutions: 3,920
Registered: ‎04-01-2009

Re: new phone

Is this a new simcard.

Are you porting your number in

Is this an upgrade

More info please @kennyk32 

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Community Manager
Posts: 7,794
Registered: ‎23-07-2014

Re: new phone

Hey @kennyk32  I'd love to hear how you're getting on with this? Did you get the connection sorted since you last posted?

 

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