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new phone but no network showing

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lou25
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on ‎02-11-2020 15:17

on ‎02-11-2020 15:17

Hi I have jusy received a new phone and I have tranferred data etc successfully. Wifi is working but I can't make calls on the phone, no network is showing ye - is this normal and I just have to wait for it to switch over or is there something I need to do?

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lou25
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on ‎03-11-2020 16:37

on ‎03-11-2020 16:37

It worked - thanks so much!

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MI5
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In response to lou25
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on ‎03-11-2020 16:39

on ‎03-11-2020 16:39

You're welcome.
Enjoy your new phone slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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