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new order

ianoxley
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

good morning, my new order seems to be stuck, can you help with an alternative or update please..

 
Order number:
(REMOVED)
Order date:
14 Oct 2024
Status:
Processing
Items:
iPhone 13
Estimated Delivery:
15 Oct 2024
STATUS:
Processing
Delivery type:
Delivery to selected address
 

 

 

 

Message 1 of 3
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gmarkj
Level 66: Unequalled
  • 12847 Posts
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Registered:

This is a community of o2 customers @ianoxley so we can't check your order.

You need to call the sales team for an update - their numbers are 0808 002 0202 or 0800 081 0255

Or you can message them on social media (links in the below guide)

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
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Benlfc
Level 9: Fired up
  • 462 Posts
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Registered:

@ianoxley we can’t do anything here. Which colour did you order?

Message 3 of 3
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