on 03-09-2024 11:06
i ordered a new phone on the 27/08/24
for click and collect on the 28/08/24
and i'm still waiting for the message to say it's time to collect
i can't get though to the store i just keep getting text messages saying sorry your order has taken a little longer to progress
your order be with you tomorrow?
on 03-09-2024 11:13
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
on 03-09-2024 13:49
I've ordered a click and collect on the 16th August... its now the 3rd September!
I get these automated messages too!
on 03-09-2024 19:51
on 03-09-2024 19:51
@NB97 wrote:I've ordered a click and collect on the 16th August... its now the 3rd September!
I get these automated messages too!
You @NB97 need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account of offer other direct help.
I suggest that you follow the advice given by @MI5 above.