new monthly sim

[Skybluejoe]

As anyone else had this long a wait.I ordered a pay monthly Sim two weeks ago.I have still not received it ?

[Cleoriff]

@Skybluejoe 

Give customer services a call. All numbers in this guide.

Guide: Coronavirus Community Help and Support 

[KingAmo]

@Skybluejoe

It looks like delivery are delaying due to the covid situation. Did you receive a dispatch email confirming when your monthly SIM will arrive? If you did and haven't received it yet I will ask you to call customer service for help.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
All numbers are here, try the one ending with 4005