new contract

[Miro]

Hi, I’ve tried to add another sim card for a family member but it says you need more information on me. A bit surprised to hear that considering I’ve been your client for over 10 years and have never missed a payment?! I expected better service 

[Enlli]

We are not O2 here but a community of customers so we can't help 

Looks like you should contact the sales team they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

X Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A GuLooks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline