Solved: new contract,wrong tariff,but it didnt change over...

Anonymous · ‎23-05-2017

new phone and pay monthly from 02,first time contract,but when i got home to set up phone,it was on wrong tarriff,but when i contacted cs they said it would be sorted after midnight,which it hasnt.

Cleoriff · ‎23-05-2017

Normally takes 24 hrs. If still showing as incorrect then ring CS about 8am http://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎23-05-2017

Normally takes 24 hrs. If still showing as incorrect then ring CS about 8am http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎23-05-2017

Might be an idea to go back to the store so they can change it on the system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

new contract,wrong tariff,but it didnt change over after talking to cs

Laptop fault?

Being charged for an account that i didnt ask for

Arrears

inflation

Bill