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new PUK code entered followed by new PIN code. Repeatedly unaccepted

GL22
Level 1: Joiner
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on ‎25-11-2023 08:22

on ‎25-11-2023 08:22

locked out of phone. new PUK code entered followed by new PIN code. Repeatedly unaccepted

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GL22
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on ‎25-11-2023 08:26

on ‎25-11-2023 08:26

Locked out problem

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pgn
Level 75: Digital Don
In response to GL22
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on ‎25-11-2023 09:21

on ‎25-11-2023 09:21

MyO2 will give you your PUK code, @GL22 -

1000009340.jpg

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
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jonsie
Level 94: Supreme
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on ‎25-11-2023 09:48

on ‎25-11-2023 09:48

If a PUK has been entered 10 times or more incorrectly you need a new sim card

O2 store is your best option but be sure to take photo ID

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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