This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

new PUK code entered followed by new PIN code. Repeatedly unaccepted

GL22
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-11-2023 08:22

on ‎25-11-2023 08:22

locked out of phone. new PUK code entered followed by new PIN code. Repeatedly unaccepted

Message 1 of 4
431 Views
0 Kudos
3 REPLIES 3

GL22
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-11-2023 08:26

on ‎25-11-2023 08:26

Locked out problem

Message 2 of 4
428 Views
0 Kudos

pgn
Level 77: Grand Master
In response to GL22
  • 40269 Posts
  • 245 Topics
  • 1814 Solutions
Registered:

on ‎25-11-2023 09:21

on ‎25-11-2023 09:21

MyO2 will give you your PUK code, @GL22 -

1000009340.jpg

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


Message 3 of 4
415 Views
0 Kudos

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎25-11-2023 09:48

on ‎25-11-2023 09:48

If a PUK has been entered 10 times or more incorrectly you need a new sim card

O2 store is your best option but be sure to take photo ID

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 4
412 Views
Top Kudoed Authors
View All
Top