Solved: new 4g sim card

Anonymous · ‎12-02-2015

I have installed the new 4g sim card yu sent me into my new iphone6+ but have No Service - will this come on automatically, if so how long approximately will it take; if not, what do I need to do

Anonymous · ‎12-02-2015

you will need to ring customer services to let them know you've put it in your handset.

They will then activate it with your number

View solution in original post

Anonymous · ‎12-02-2015

you will need to ring customer services to let them know you've put it in your handset.

They will then activate it with your number

Anonymous · ‎12-02-2015

I cant ring customer service - I have No Service

Anonymous · ‎12-02-2015

from another handset i meant......or landline!!

there is a sim swap option on the O2 website but not sure how well this works

jonsie · ‎12-02-2015

Are you keeping your number?

Have you done the sim swap here?

Swap my sim

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎12-02-2015

Have you rebooted the phone? Turn off and back on again....

From a landline the number to contact customer services are 0344 809 0202 (contract) or 0344 8090222 (Payg)

Veritas Numquam Perit

MI5 · ‎12-02-2015

Contact details here including a link to live chat http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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