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Level 1: Joiner
Posts: 1
Registered: ‎10-01-2019
Accepted Solution

network coverage problems

For the past few weeks, I have been unable to make a receive calls from home. My network coverage is only on 2 bars elsewhere.

Posts: 0

Re: network coverage problems

Hi @TI have you checked to see if there are any faulty masts in your area? Your sim maybe faulty. You can pop into any O2 shop they will give you a new sim & do a sim swap there for you 



Posts: 87,603
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: network coverage problems

@TI check network here https://status.o2.co.uk/ and help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 5,031
Registered: ‎18-04-2018

Re: network coverage problems

Hi @TI, and welcome to the forum Wave Did you get a chance to look through the suggestions above yet?

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy