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TI
Level 1: Joiner
Posts: 1
Registered: ‎10-01-2019

network coverage problems

For the past few weeks, I have been unable to make a receive calls from home. My network coverage is only on 2 bars elsewhere.

Posts: 7,901
Topics: 103
Kudos: 1,571
Solutions: 503
Registered: ‎17-03-2015

Re: network coverage problems

Hi @TI have you checked to see if there are any faulty masts in your area? Your sim maybe faulty. You can pop into any O2 shop they will give you a new sim & do a sim swap there for you 

 

https://status.o2.co.uk

iPhone 7
Posts: 82,994
Topics: 510
Solutions: 10,060
Registered: ‎04-04-2012

Re: network coverage problems

@TI check network here https://status.o2.co.uk/ and help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 2,722
Registered: ‎18-04-2018

Re: network coverage problems

Hi @TI, and welcome to the forum Wave Did you get a chance to look through the suggestions above yet?


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