my order

sniperelite · ‎01-10-2019

Good evening,

My o2 account is not letting me track my order,

I had a email advising that the phone has been dispached,

Please advise

many thanks

Cleoriff · ‎01-10-2019

Hi @sniperelite

It may update in a couple of hours. Or try turning the phone off and back on again...

Veritas Numquam Perit

MI5 · ‎01-10-2019

@sniperelite

You can always call customer service for updates Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎03-10-2019

Hey @sniperelite did you manage to get tracking for your order working?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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