Solved: my mobile extras what are these please

Anonymous · ‎26-10-2013

can you please explain what mobile extras are as my bill has more then doubled for the last two months thank you

jonsie · ‎26-10-2013

Check 'what I have used' and there should be a breakdown of all charges. Sounds like it could be mms or calls not covered by your allowance, 0870, 0845 etc.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎26-10-2013

Check 'what I have used' and there should be a breakdown of all charges. Sounds like it could be mms or calls not covered by your allowance, 0870, 0845 etc.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-10-2013

You could ring customer services on 202 for clarification if you need to.

O2

my mobile extras what are these please

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