Re: my iPhone has gone into restore mode

Julie6 · ‎06-04-2020

hi my iphone has gone into restore mode!! i was on with apple chat and not able to reslove the problem they said to contact you

MI5 · ‎06-04-2020

Connect it to iTunes on your PC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Julie6 · ‎06-04-2020

i am using a mac, itunes is replaced by Music, all is up to date however the mac wont download the iphone update, it says its unsafe!!

MI5 · ‎06-04-2020

If Apple can't help there's not much O2 can do either.
Is it still under warranty?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PhoneChanger · ‎06-04-2020

On a Mac once connected it should be seen in finder, you can select it there and it should prompt you to download the file to restore

O2

my iPhone has gone into restore mode

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived