my contract has ended and i want to change the tariff how do i do that?

[DebbieRiP]

Hi

My contract ended and i need to change my tariff or negotiate a new contract but keep the same phone and also i need to add another phone to my account.

how do i do all of this easily

thanks

Debbie

[MI5]

@DebbieRiP 

For a cheap sim only deal, use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

For a new devive, you can also check the deals on uswitch or Mobile phones direct.

Pop in store, or contact sales - message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks