my bills are too high

[monikaflorian]

hi

today i checked my bills and i am shocked. next billls are over 699 pounds. when i checked for what are they show purchase of google play. on my o2 account all google play and purchase are blocked. i dont know from where is this bills. can somoeone help. i cant aford to pay this bills

[Bambino]

@monikaflorian You need to speak to customer service.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094