my bill

shadow12 · ‎31-03-2020

why is money coming out my bank on the 9th march and the 23th march

MI5 · ‎31-03-2020

How many accounts do you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎31-03-2020

Are you on Refesh @shadow12 ?

Guide: How does O2 Refresh work?

Veritas Numquam Perit

shadow12 · ‎31-03-2020

i only have 1 account i upgrad so it looks like i am paying 2 accounts i only have 1 phone

shadow12 · ‎31-03-2020

i dont no what that is

Cleoriff · ‎31-03-2020

It looks as if you are paying for 2 accounts then. You need to contact customer services Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎31-03-2020

@shadow12

Definitely 2 accounts.

You must have taken a new one instead of upgrading.

Check your MyO2 and cancel the one you don't want Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

my bill

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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