on 26-03-2015 13:57
Hi I topped my mobile up last night, I was not on any bundle, after topping up I get a messge back, thanks for topping up, we have put you on £15.00 bundle. I was annoyed because I don't do bundles because I don't ring people very and I would never use all my allowance, thats why I prefer credit only. What gives you the right to move me to the bundle if I have'nt requested one.
Solved! Go to Solution.
on 26-03-2015 14:05
Unfortunately you won't get a response from customer service here as we are all customers. Best option is to give them a call or you could try live chat.
on 26-03-2015 14:08
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)