my 02 bill

[bob582]

I recieved a text message on my mobile to say that 02 is having problems processing my latest bill and I am asked to update my payment Info or a fee may be added. Is this text a scam?.

the contact address given is [Removed] is this address genuine or not.

[MI5 · Accepted solution]

@bob582 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[jonsie]

Yes it's a well reported scam doing the rounds. Forward the text to the O2 fraud team on 7726 and then delete the text and block the number. Don't click on the link.

[Sara1]

Iv had the exact same txt so I take it it's a scam

[jonsie]

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@Sara1 wrote:

Iv had the exact same txt so I take it it's a scam

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yES, SAME ADVICE @Sara1