Re: moving from pay monthly to payg

ALVIR · ‎31-03-2020

Hello, I have two mobile numbers on pay montly contracts and one number on pay monthly data (iPad). All device plans have been paid in full and contracts are simply running their course. I have decided to move one mobile and one data plan to PAYG, but cannot find the way how to do this. Can somebody advise me on the procedure as call centre is simply not responding? Unfortunately I cannot visit O2 stores as I am currently abroad.

MI5 · ‎31-03-2020

@ALVIR

No way without calling Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

ALVIR · ‎31-03-2020

Thank you, although I was hoping for much easier solution.

jonsie · ‎31-03-2020

O2 don't do easy!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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