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monthly charges

Anonymous
Not applicable

i have recently upgraded to a new tarrif, the new tarrif cost £26.83 monthly so why am i being charged £41.65 for the first month?

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jonsie
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Normally your first bill covers the first few days before the account is set up and the first months tariff in advance. You should find your second bill will be your correct tariff plus any charges outside your allowance such as picture mesages, calls to 0845 and 0870 numbers etc.

 

There should be a complete breakdown of the charges on your first bill.

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Anonymous
Not applicable

@Anonymous wrote:

i have recently upgraded to a new tarrif, the new tarrif cost £26.83 monthly so why am i being charged £41.65 for the first month?


Weclome to the forums,

 

When did you sign up for this new tariff.

 

The extra amount may be to bring you inline. 

 

Call Customer services on 202 who will confirm for you.

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jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

Normally your first bill covers the first few days before the account is set up and the first months tariff in advance. You should find your second bill will be your correct tariff plus any charges outside your allowance such as picture mesages, calls to 0845 and 0870 numbers etc.

 

There should be a complete breakdown of the charges on your first bill.

Message 3 of 3
1,057 Views