monthly bill

[Beth07]

Hey,

I’ve just been going through my direct debits and I just want to check what each payment is for. I am paying 3 different payments a month. A couple of them being around £30 and one of them being £70?

account number: 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

thanks

[Enlli]

Best contacting Payment Management 

You can get in touch with the Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

[MI5]

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

@Beth07