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Level 1: Joiner
Posts: 1
Registered: ‎27-02-2020

monthly bill freeze due to corna virus

Is there a possibility of freezeing this months bill and paying it next month?

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Posts: 91,165
Topics: 747
Registered: ‎14-01-2013

Re: monthly bill freeze due to corna virus

@mandy2 

You will have to contact the payment management team about your bill

0800 325 302 or 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

And look at this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

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