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money debited but oder dint placed

krishna
Level 1: Joiner
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hi this is krishna chaitanya kollipara i have placed a sim and phone contract ,money got debited but could not get any order no or any other conformation regarding my order

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Bambino
Level 73: Relic 
  • 18395 Posts
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@krishna You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone, or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. 

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18395 Posts
  • 881 Topics
  • 2146 Solutions
Registered:

@krishna You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone, or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. 

I DO NOT WORK FOR O2



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