- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 22:27
Now I understand that many people who have ordered from mobiles.co.uk, prior to the new stock on the 26th November, have actually beeb able to trade their bolt-on in for a web bolt-on with no fuss generally from O2. Is there anyone else having the same problem as me and is not able to change it? Or have you managed to successfully change your bolt-on to web after this date? Any assistance appreciated.

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 22:37

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 22:46


mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 23:19
But O2 are claiming that the Unlimited Text messages may NOT even be a bolt-on through mobiles.co.uk and they haven't told me (none of the 10 times i've phoned up) that I have to wait 3 months till I can change it... What should I do?
Yes it is a promotional bolt-on and you can only change it every 3 months.

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 23:30
I have one more question, how have several others managed to swap this "promotional bolt-on" almost instantly as they received their phones and by ordering through mobiles.co.uk too?

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 23:44
Thank you for your reply wanty and Andy. So why don't the O2 CS just tell me that it's a promotional bolt-on and that I have to keep it for a while (3 months as you say) before I can change it? I'm still really worried though, because what if I was to wait 3 months and then only to find that I'm still stuck on this issue of being unable to trade the unlimited texts to the web bolt-on?
I have one more question, how have several others managed to swap this "promotional bolt-on" almost instantly as they received their phones and by ordering through mobiles.co.uk too?
I will look into this for you and will get back to you tomorrow.

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 28-11-2008 23:57


mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 29-11-2008 15:58

mobiles.co.uk unlimited texts to web bolt-on
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 29-11-2008 17:29
Thank you for your reply wanty and Andy. So why don't the O2 CS just tell me that it's a promotional bolt-on and that I have to keep it for a while (3 months as you say) before I can change it? I'm still really worried though, because what if I was to wait 3 months and then only to find that I'm still stuck on this issue of being unable to trade the unlimited texts to the web bolt-on?
I have one more question, how have several others managed to swap this "promotional bolt-on" almost instantly as they received their phones and by ordering through mobiles.co.uk too?
I will look into this for you and will get back to you tomorrow.
I just got exactly the same answer as Deepee did, that you are only able to have what Carphone Warehouse offer you. Sorry.