Solved: mobile data

NitaB · ‎29-06-2018

Hi, does anyone have any experience of how to get mobile data working when you've tried all the obvious stuff eg: turning phone off and on again and checking in settings that mobile data is turned on etc?

MI5 · ‎29-06-2018

Firstly check your MyO2 to see if you have any data left.
http://www.o2.co.uk/myo2
Then, tell us what phone and where you are?
If abroad using an iPhone, you can change your apn to "mobile.o2.co.uk" which usually fixes roaming data issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎29-06-2018

What phone please

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-06-2018

Firstly check your MyO2 to see if you have any data left.
http://www.o2.co.uk/myo2
Then, tell us what phone and where you are?
If abroad using an iPhone, you can change your apn to "mobile.o2.co.uk" which usually fixes roaming data issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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