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mobile data

NitaB
Level 1: Joiner
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Hi, does anyone have any experience of how to get mobile data working when you've tried all the obvious stuff eg: turning phone off and on again and checking in settings that mobile data is turned on etc?   

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MI5
Level 94: Supreme
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Firstly check your MyO2 to see if you have any data left.
http://www.o2.co.uk/myo2
Then, tell us what phone and where you are?
If abroad using an iPhone, you can change your apn to "mobile.o2.co.uk" which usually fixes roaming data issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Firstly check your MyO2 to see if you have any data left.
http://www.o2.co.uk/myo2
Then, tell us what phone and where you are?
If abroad using an iPhone, you can change your apn to "mobile.o2.co.uk" which usually fixes roaming data issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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