Solved: minutes and voice calls what is the difference

Anonymous · ‎30-10-2013

Just been told my voice bill for this month is £136.76 + VAT aleady and yet when I look in my account it says Minutes available this month 600 - used so far - 235.15 and remaining 364.45. so what is the difference between minutes and voice??

Also What can I do to reduce monthly costs?

jonsie · ‎30-10-2013

Check in My O2 under 'what I have used' or recent charges to see what the charges are for. Have you used any numbers not covered by your allowance?

Special numbers - O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎30-10-2013

Check in My O2 under 'what I have used' or recent charges to see what the charges are for. Have you used any numbers not covered by your allowance?

Special numbers - O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-10-2013

Most likely due to calling 0800, 0845, 118 numbers etc.
As in the link above, these are chargeable.

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