migration over to 02

[Nicoll1]

Hi 

Recently I have been migrated from Virgin Mobile to 02. With my Tarrif staying the same £8.21.

however when I open my 02 app and look under tarrif it says £23.46 speaking with 02 yesterday it takes 48 hours for the migration to complete is this correct. 

So would this automaticly change once the migration has been completed and would should I recheck the my 02 app.

Thanks

Matt

[Enlli · Accepted solution]

We are all customers on here

May be worth talking to O2 Customer Services again if nothing happens by tomorrow 

You could 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
(https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or dial 202 or 0344 809 0202