Solved: merging two pay monthly accounts on my02

Anonymous · ‎07-05-2015

Hi,

i am currently online and require help to merging two pay monthly accounts so i only need to have one username and one password to view the monthly bills.

Thanks in advance,

Jodie Keogh

MI5 · ‎07-05-2015

Log into your My O2 http://www.o2.co.uk/myo2 and select the option to "Bring in other products".
Follow the instructions on screen to log in to the other account and then merge the two together.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎07-05-2015

You will need to speak to Customer Service. You can call them for free on 202 from your mobile.

I DO NOT WORK FOR O2

MI5 · ‎07-05-2015

Log into your My O2 http://www.o2.co.uk/myo2 and select the option to "Bring in other products".
Follow the instructions on screen to log in to the other account and then merge the two together.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-05-2015

You may need to use another email address though. ...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎07-05-2015

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎07-05-2015

Didn't know the OP could do that online. Thanks for the correction @MI5

I DO NOT WORK FOR O2

MI5 · ‎07-05-2015

@Bambino wrote:
Didn't know the OP could do that online. Thanks for the correction @MI5

Wasn't actually a correction mate as I hadn't seen your post

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-05-2015

One of the many things you can do online. ...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎07-05-2015

I noticed thst option the other day. Is that a new addition

MI5 · ‎07-05-2015

No, I don't think so - It's always been there as far back as I can remember.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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