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lost sim

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roshan
Level 1: Joiner
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on ‎25-07-2023 15:36

on ‎25-07-2023 15:36

i have lost my phone and therefore my sim and want to cancel my contract

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jonsie
Level 94: Supreme
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on ‎25-07-2023 15:42

on ‎25-07-2023 15:42

You will still have to pay any charges remaining on your contract even if you cancel

You need to report it lost

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: Cancelling Your Contract 

 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97106 Posts
  • 614 Topics
  • 7206 Solutions
Registered:

on ‎25-07-2023 15:42

on ‎25-07-2023 15:42

You will still have to pay any charges remaining on your contract even if you cancel

You need to report it lost

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: Cancelling Your Contract 

 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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